We provide standard shipping services for all orders to ensure the safe and timely delivery of your kitchen appliances to the designated address. The standard delivery time is usually within 5-7 working days after placing the order, and the specific time may vary by region.
Urgent Delivery
For customers in urgent need of kitchen appliances, we provide expedited delivery services. The expedited delivery time is usually within 2-4 working days after placing the order, and the specific time depends on the delivery distance and logistics situation.
Customized Delivery
For orders of large commercial kitchen equipment or special needs, we provide customized delivery services. Customized delivery includes value-added services such as professional installation and debugging. Please consult our customer service personnel for specific fees and service content.
DELIVERY POLICY
We provide nationwide delivery services, but some remote areas may not be covered. If your delivery address is located in a remote area, please contact us in advance and we will provide you with a feasible delivery plan based on the actual situation.
After the order is shipped, you can check the delivery progress and logistics information through our official website or customer service personnel. We will provide real-time delivery tracking services to ensure that you can keep track of the status of your order at any time.
When receiving the product, please make sure to first check if the outer packaging of the product is intact. If you find that the outer packaging is damaged or the quantity does not match, please refuse to accept it on the spot and contact our customer service personnel. We will handle the relevant issues for you as soon as possible.
We provide comprehensive after-sales service support, including product quality assurance, repair services, etc. If you have any questions about product quality or need repair services, please feel free to contact our customer service personnel at any time. We will wholeheartedly provide assistance to you.
If delivery is delayed due to force majeure factors such as weather, transportation, etc., we will promptly communicate with you and explain the situation. If delivery is delayed due to our own reasons, we will provide corresponding compensation measures based on your actual situation.
For customers with special delivery needs, such as designated delivery times, special packaging requirements, etc., please contact us in advance. We will provide personalized delivery solutions based on your needs and try our best to meet your requirements.
Established in 2004,Komisun is a professional manufacturer specializing in kinds of gas stove,commercial cooker,kitchen Chimney more than 20 years.We are located in Shunde District,Foshan City,we have more than 200 employees and our working shop covering more than 30000 square meters.
